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Relentless Success Mindset for Customer Success Managers

9, Jul 2022 3 minutes

Stay Resilient When Dealing with Difficult Customers

19, Jun 2022 5 minutes

Empathy driven customer engagement

21, Mar 2022 3 minutes

Show Gratitude to Cultivate Customer's Mindset

11, Feb 2022 4 minutes

Customer Engagement

Decode Albert Mehrabian’s 7-38-55% rule for Customer Engagement

28, Aug 2021 2 minutes

Compassionate Conflict Resolution to win Customers

15, Aug 2021 5 minutes

Benefit of doubt

Why do customers deserve the benefit of doubt?

3, Aug 2021 3 minutes

Customer Escalation - Sense, Feel, and Revive

18, Jul 2021 3 minutes

Customer Onboarding

Customer Onboarding - What, Why and How?

4, Jul 2021 5 minutes

Product Maturity

Product Maturity, Adoption and CSM Engagement

6, Apr 2021 3 minutes

Quantic School of Business and Technology

MBA from Quantic School of Business & Technology

25, Mar 2021 1 minute

Elements of QBR meetings

28, Feb 2021 2 minutes

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Pralhad's Blog www.lampstellar.com